Plantronics BackBeat Pro 2 Headphones Review

By wanting to do some major upgrades to the original BackBeat Pro, Plantronics released a new headset, the BackBeat Pro 2. This new upgrade was made and designed to fix all those small issues and inconveniences that previous listeners experienced with the BackBeat Pro headphones before. 

We’re not only going to compare the Plantronics BackBeat Pro 2 to the previous BackBeat Pro headphones, but do a full, complete Plantronics BackBeat Pro 2 review about the specs, the technological aspects, and the overall functionality of the new version.

Pros and Cons

When it comes to doing a complete Plantronics BackBeat Pro 2 review of these headphones, we think it’s important to start off with the pros and cons before jumping right into the review.

Much Lighter Than Previous ModelDoesn’t Reduce Noise As Well As Others On the Market Today
Fluidity with Bluetooth ConnectionHeadphones Need More Insulation
Long Battery Life
Overall Great Sound

Review in More Detail 

We tried out and did a complete BackBeat Pro 2 review in different settings and situations to truly test out if it holds up to the headphone test. Here are our findings below…

Sound Quality 

For people that love the sound of bass and truly appreciate it, you’ll be a big fan of the Plantronics BackBeat Pro 2 headphones. Just by using the headphones for a minute, you’ll notice the bass that is present, but not overwhelming. It features an integrated equalizer that allows the vocals to shine through but still let that bass be powerful and present. 

When you activate the noise reduction system, the bass actually turns out to be more punchy than before. In regards to the treble, it exceeds the level of all other sounds if the volume is put up a little too high. The voices really stay consistent, regardless of the volume level. 

With having a wireless connection, we noticed there is less distortion and a lot more precision and cleanliness throughout the sound. 

Noise Cancelling 

The Plantronics BackBeat Pro 2 does pretty well when it comes to noise canceling properties. We tested this headset in a variety of different settings to really give you a complete BackBeat Pro 2 review and a complete picture of what works and doesn’t work when it comes to this headset. 

What works quite well is the noise canceling. You can completely cancel any conversations, traffic noise, subway chatter, or any side conversations with these headphones at the same level, if not better, than most Bose and Sony headphones on the market today. 

The noise canceling is also great thanks to the thick ear pads that are on the headset. The headset also has an ‘open mic’ which allows you to reproduce the sounds around you as needed. This means you can have a conversation with someone without actually having to take your headphones off. 

The Build 

Plantronics tends to go for a more simple build style but with a few touches of elegance here and there. The earcups feature details of multiple circles with some fabric lining around the hoops. There’s a plastic outside that’s really sturdy and robust and comfortable on your head. 

Design and Features

When talking about the Plantronics BackBeat Pro 2 headphones, the design has changed slightly from the previous model. There is more of an oval ear cup that will better shape to your ear for a more comfortable position. 

You will also notice that on the ear cups there’s a ‘L’ for left and a ‘R’ for right so you can make sure your headphones are on you just as designed. 

When it comes to the left earpiece there’s a few large buttons which allow you to control what song you’re listening to. With just the press of a button you can easily switch between songs with the skip buttons. There’s also three-position switches which allows you to control passive isolation, active noise reduction as well as listening to the outside environment by turning on the external microphone which is inside. 

On the right earpiece, there’s a button that allows you to hang up when talking to someone on the phone. You can also use this same button to answer the phone or trigger a voice assistant with Siri or Google. On this side of the headphones there’s also a button for Bluetooth pairing as well. 


When it comes to comfort, we notice that the padding of the headphones is pretty good and allows you to comfortably wear them for long periods of time. You should be able to wear them for several hours without feeling any discomfort at all. 

For comfort purposes, we would have preferred if the opening of the headphone was a little bit wider, however that doesn’t really take away from the overall high-quality build of the Plantronics BackBeat headphones. 

Along with the comfort of the headphones, the battery life allows you to continue to listen for hours on end without having to plug the headphones back in and charge every couple of hours. The Plantronics BackBeat Pro actually has 25 hours of noise reduction battery life and 32 hours if you use more of a passive noise reduction style. 

You can save battery power by canceling the noise cancelling setting and instead using the wireless link with your smartphone. This will save you a lot of battery life on your Plantronics BackBeat headphones and something that a lot of users seem thrilled to have as a feature. 

Comparing to Other Headphones

When comparing headphones to each other, we tend to like to compare a couple models from the same brand. Normally people are set on a particular brand and are debating from a couple different styles. The closest comparison to the Plantronics BackBeat Pro 2 headphones is actually the Bose QuietComfort 35 headphones.

When looking at the design and the build of the two headphones, the QuietComfort 35 is pretty soft and surrounds the entire ear. This fit allows for great sound levels and extra comfort. The Plantronics BackBeat Pro offers a wider headband which allows for a better weight distribution, but doesn’t have ear cups that are large enough to cover the entire ear. So although it feels more balanced and comfortable, the sound quality may not come through as good. 

One major difference between the two and a definite win for the Plantronics BackBeat Pro 2 is the fact that if the battery is dead, you can still plug your headphones into your device and listen to music as you traditionally would with headphones. 

In terms of sound quality, we definitely enjoy the sound in both headphones, but we would have liked the BackBeat to be a little bit more punchy in some parts. When it comes to the noise cancelling, both have their pros and have their cons. The Bose was disrupted when wind occurred which would be annoying if you were on a run or walking outside. The BackBeat headphones could have stronger passive isolation, but it’s not a huge deal. They both do overall have quality noise reduction systems in place with a few minor flaws, which is to be expected. 

Overall Thoughts

To finish our Plantronics BackBeat Pro 2 review, after looking at the design, sound quality, technical aspects and the features, we are pretty pleased with the upgrade to the BackBeat Pro headphones. The aesthetics of the device is pleasant and a little more elegant than some other comparable models on the market today. 

The noise-canceling technology is what makes this headset to the next level and definitely makes it worth the price point. There are areas for improvement, but overall Plantronics is definitely in the right direction with this new and improved BackBeat Pro headset. 

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